Terms of Service

    Last Updated: December 2, 2025

    Welcome to MenusCraft ("the Service"), operated by MenusCraft ("we", "us", or "our"). By creating an account or using our platform, you ("you", "the user", or "the customer") agree to the following Terms of Service. Please read them carefully.

    1. Description of Service

    MenusCraft is a software-as-a-service (SaaS) platform that allows restaurants, cafés, and food businesses to create, manage, and publish digital menus. The service includes menu templates, QR code generation, analytics, branding tools, and other features that may be added or modified over time.

    2. Eligibility

    To use MenusCraft, you must:

    • Be at least 18 years old
    • Use the platform for lawful purposes
    • Provide accurate information during registration

    3. Accounts

    When you create an account:

    • You are responsible for keeping your login credentials secure.
    • You agree not to share your account with others.
    • You must notify us immediately if you suspect unauthorized access.

    We may suspend or terminate accounts that violate these Terms.

    4. Subscription & Payments

    • MenusCraft operates on a subscription basis.
    • Payments are processed securely through Paddle, our merchant of record.
    • All prices are listed clearly on our website.
    • Subscriptions automatically renew unless cancelled.

    Refunds

    Refunds are handled in accordance with our Refund Policy, available here.

    5. Use of the Platform

    You agree NOT to:

    • Use MenusCraft for illegal or fraudulent activity
    • Copy, resell, or distribute our software
    • Attempt to reverse engineer or exploit the platform

    We reserve the right to remove any content or account that violates these rules.

    6. Intellectual Property

    All branding, software, code, design, and materials on MenusCraft belong to us. You are granted a non-exclusive, limited license to use the platform for your business.

    7. User Content

    By uploading menu items, images, or branding materials, you confirm that:

    • You own the rights to the content or are authorized to use it
    • Your content does not infringe on any intellectual property laws

    You retain ownership of your content; we simply host it for you.

    8. Availability

    We aim to provide 24/7 availability but do not guarantee uninterrupted service. We may perform maintenance or updates occasionally.

    9. Termination

    We may suspend or terminate your account if:

    • You violate these Terms
    • You fail to pay your subscription
    • Your behavior damages our platform or reputation

    You may cancel your subscription at any time through your account settings.

    10. Limitation of Liability

    MenusCraft is provided "as is" without warranties of any kind. We are not liable for:

    • Loss of data
    • Business interruptions
    • Any damages caused by misuse of the platform

    Your sole remedy is to stop using the service.

    11. Privacy Policy

    Your use of MenusCraft is also governed by our Privacy Policy, available here.

    12. Changes to the Terms

    We may update these Terms from time to time. Continued use of the service means you accept the updated Terms.

    13. Contact

    If you have questions, contact us: support@menuscraft.com